Your bag arrives
After enrollment—and before your first pickup—we provide your reusable Neighborhood bag. Fill it with up to 15 lb of machine-washable clothing.
Doorstep laundry service from the people already trusted in your neighborhood. We pick it up, wash it your way, and bring it back ready for the drawer.
Freshly folded.WASH · DRY · FOLD · DELIVEREDA predictable, carefully tracked routine—with your wash and dry preferences remembered for every bag.
After enrollment—and before your first pickup—we provide your reusable Neighborhood bag. Fill it with up to 15 lb of machine-washable clothing.
Set out your tagged bag on your chosen route day before the pickup window. We collect and track it as your order.
Everything accepted in the bag is washed using the detergent, water temperature, and care preferences saved in your account.
We completely dry the load using your selected low, medium, or air-dry setting and follow any bag-specific care note.
Clean clothes are folded on a freshly sanitized surface, kept with your order, and packed in a clean protective plastic bag.
We return everything to your doorstep within 48 hours of pickup, ready to go straight into drawers and closets.
Your saved preferences apply automatically. Add a one-time care note when scheduling if a particular bag needs something different. Keep dry-clean-only items, valuables, hazardous or heavily contaminated items out of the bag. The 48-hour return is our service target and may shift for severe weather, equipment issues, or unsafe access—we’ll contact you if it does.
Weekly plans start with two pickups a month. No contracts, no surprise fees.